How can I send a package through Citypak?

You can hand over your package to the Citypak branch closest to you.

If you are unable to do so, you can call us on 011 470 3900 and request for a pickup.

What's your coverage?

We can deliver your packages anywhere in Sri Lanka.

How long does it take to deliver my package?

Deliveries within Colombo can be delivered within 1 working day.

Packages being couriered to an extended area can take up to 2 or 3 working days.

What's the delivery charge?

The delivery charge depends on the delivery address and the weight of the package.

Please refer to our Delivery Cost Calculator to obtain an estimate of your delivery charge.

Do you have Cash on delivery (COD) service?

Yes, we do offer Cash on Delivery services.

Please contact us for more information.

I frequently send packages. Can I get a discount?

If you send packages often, you can open a customer account with us and enjoy special benefits such as discounted rates and credit periods.

Can I send a package to another country?

Yes, you can. Please call us on 011 470 3900 for more information.

Got another question?

Send us your query and one of our customer service representatives will get back to you.